Choose The Best Offsite Data Backup Provider

At Tech Tripp, LLC we are always looking out for our client’s best interest. As your Managed Service Provider (MSP) / IT Solutions Provider we strive to be cutting edge but always cost conscientious. While there are literally hundreds of online backup providers, none can provide the level of reliability, support and features of Mozy Pro. Mozy Pro is backed by EMC. With over $13 billion of revenue, EMC stores and protects more information for the Fortune 500 than any other company.

This is why Tech Tripp partnered with Mozy Pro as they have continued to prove themselves as the number one leader in business grade online backup. 

Not as Backed Up as You Think

Tech Tripp is called in on a regular basis to consult and review existing networks and infrastructures. On a regular basis we find more and more critical business data not backed up. From financial information to databases to email, the amount of data not backed up is frightening.

There are few business owners who would keep all of their files in one place. After all, doing so can lead to potential losses. It is odd, then, that so many business owners fail to back up their electronic data. If you want to keep your data safe, you must use offsite backup services.

Computers, servers and hard drives fail every day. Yet, while it’s true that they are more reliable than before, they still fail. Offsite backup is the key to preventing you from hardware failures, thefts, fires, floods and other disasters.

A recent survey from a Boston-based online data backup company, found that 48% of U.S. small businesses with two to 20 employees have experienced a data loss this year, and increase from 42% in December.

Seven out of ten small firms that experience a major data loss go out of business within a year. Even if your data is recoverable, it can take months to deal with a major server outage when old untested backup technologies are used.

Consequences of Data Loss

Organizations expose themselves to a variety of risks and penalties when data is not backed up properly and ends up lost.

Despite all the warnings about the importance of backing up data, small businesses are still losing significant amounts of data each day to hardware and software failure and accidental deletion.

For example, companies can be face regulatory violations. All U.S. public corporations are subject to reporting laws and regulations such as Sarbanes-Oxley. Companies that do business internationally are often subject to similar laws, such as Japan’s J-SOX, France’s LSF, Canada’s Bill 198, and Australia’s CLERP 9. In many cases, loss of data that must be retained in support of these reporting laws can carry significant fines and penalties.

There are also legal risks. Changes to the Federal Rules of Civil Procedure  have produced what are commonly referred to as new eDiscovery laws, which mandate that companies involved in litigation produce e-mail, documents, instant messages, and other electronic information. They must also show how electronic records are stored, retrieved, and deleted. A company in litigation that cannot produce subpoenaed information would risk losing the case or could face fines imposed by the court.

User e-mail brings added complications. Even though Exchange servers are routinely backed up, mail in a user’s desktop or laptop PST file may not be. If the user does not back this file up, and the system crashes or is lost or stolen, this could raise problems in litigation if e-mail records are subpoenaed. Lost e-mail could also mean that valuable corporate information is gone forever. At a minimum, the user is without his or her past e-mail messages, which can result in the loss of many hours of work as the user tries to re-establish message threads with colleagues and recreate the important information.

There are also financial considerations if data is lost. In particular, business can suffer if customer data goes missing. Here, the damage can be two-fold. First, there can be a direct loss of business by virtue of not filling orders and losing the ability to contact customers with promotions or marketing materials. Second, there can be a loss of customer confidence, particularly considering today’s concerns over identity theft.

Tech Tripp saw these problems with traditional backup solutions and approaches and thus we partnered with an industry leader Mozy Pro and Enterprise powered by EMC. From Fortune 500 companies to small businesses, Mozy is the most trusted name in online backup. As a part of EMC Corporation, Mozy is a key component in EMC’s mission of bringing your critical business information to life. A Fortune 200 company, EMC provides the infrastructure technology and solutions that enable organizations to compete and create value from their information. EMC acquired Mozy in 2007, which now operates as a wholly-owned subsidiary with full access to EMC resources and assets. Mozy, the market’s most comprehensive solution, offers simple, automatic, and secure online backup specifically for desktops, laptops, and servers. Through our partnership with EMC, Mozy has the experience, infrastructure, and financial backing to ensure your data is safe, secure, and available when you need it.

Tech Tripp’s Platinum Partnership with MozyPro provides compelling customer value, including:

• Low monthly subscription rates
• No added capital expenditure for hardware
• Minimal administrative overhead
• Reduced per-gigabyte storage costs by virtue of deduplication technology
• Elimination of resource-intensive software deployments and costly, disruptive software upgrades.

Features you received exclusively with Tech Tripp’s Mozy Pro Platinum Partnership:

• First, this partnership allows Tech Tripp to more actively monitor your backups with enhanced reporting features which will provide us with instantaneous notifications in the event of a failure or degradation.
• Secondly, we can increase the number of machines backed up for free. There will be a flat server/workstation license fee and the only charge will be for the amount of space allocated for your account.
• Third, we are able to offer the Data Shuttle option to all of our clients at a significant discounts. This allows us to quickly seed your backup physically to Mozy by sending them a hard drive, DVD or flash drive.
• Fourth, Tech Tripp as a Mozy Pro Platinum Partner has dedicated account managers as well as access to top tier premier technical support 24/7/365. This means any issues will be handled quickly by the most knowledgeable and experienced support staff at Mozy Pro. No more dealing with tier 1 support.
• Fifth, in the event of a failure or catastrophe we are now also able to provide you with discounted media restores. While your data is always available for download, this media restore option allows us to request an expedited physical DVD/HDD of your data to be overnighted in the event of a major catastrophe (hurricane, flood, theft).
•  Sixth, any deleted or changed files will now receive triple retention available only through Tech Tripp’s partnership with Mozy Pro as a platinum partner.

Not all backup software is the same. Mozy Pro provides a total cost of ownership (TCO) advantage of more than 30 percent over in-house server and workstation backup solutions.

Is Mozy Secure?

Encryption

• Encryption of data during backup: During the backup process, all files are first secured with a personal 256-bit AES or Mozy managed 448-bit Blowfish encryption key and then transferred to a Mozy data center via a secure SSL connection which negotiates the highest grade encryption available according to the default settings for OpenSSL.
• Encryption of data on MozyPro servers: All backed up data maintains the 448-bit Blowfish encryption while stored “at rest” in the MozyPro data center.
• Users can choose Mozy’s encryption key using 448-bit Blowfish encryption or manage your own key using military-grade 256-bit AES encryption to secure your data during storage.

Physical security: MozyPro servers are located in a Tier 4 data center protected by gated perimeter access, 24 x 7 x365 on-site staffed security and technicians, electronic card key access, and strategically placed security cameras inside and outside the building.

Remote/offsite backup: MozyPro is an automated remote or offsite backup and a key component in any disaster recovery plan as protection against hardware failure, theft, virus attack, deletion, and natural disaster.

Logical access: Backed up data may be accessed via the password protected, web-based MozyPro administrative console by supplying a valid encryption key.

Written contingency plan: The HIPAA Security rule requires that covered entities have a written contingency plan for responding to system emergencies, including a detailed plan concerning the data backup and recovery process in the event of a disaster.

For more information visit: http://mozy.com/encryption/